Frequently Asked Questions

We ship all orders within 3 business days. We also offer local pickup in Westminster, CA and pickup orders are usually ready within 24-48 hours.

Shipping rates are carrier calculated based on weight and your location.

We offer 14 day returns, with a few exceptions and notes:

Return & Refund Details:

• Returns available within 14 days of receiving the product. You will receive a refund to your original payment method.
• Customer pays for return shipping, but will be credited back, after the product is inspected. (See below)
• Products must not have been exposed to the elements and shown signs of weathering. Also products must not have been nailed, screwed, or bolted to the dock or property already. 

Exceptions:

• Once items are attached onto a dock they are no longer returnable. This includes nails, screws or bolts.
• Custom Built-to-Order sizes of gates are not returnable.

We only ship domestically in the USA.

Simply contact us here and choose "Wholesale Pricing" in the drop down to get started. After getting approved, you'll be able to place wholesale orders with us.

All products are made in the USA, using high grade Marine tested materials.

You sure can! Contact us here with your size requirements and questions to get started.

We measure the diameter of the piling.  For square, you can simply pull the measuring tape across the face of the piling.  For round pilings you ideally look from the top and pull a measuring tape across the entire diameter.  If you cannot access the top, then pull the tape across the face and look where the ends of the piling cross the tape.

If your pile guide uses wheel rollers, your opening should be 3-4" larger than your piling size.  If your pile guide uses rub blocks, your opening should be 4-5" larger than your piling size.

We recommend at least a 5" long lag bolt for attaching into the dock.  1/2" thickness is also preferred, although the holes will accommodate up to a 5/8" thick bolt. 

We have 5 main materials that we use for decking and those are: treated Douglas Fir, Azek PVC, TREX composite, IPE Brazilian hardwood, and the fiberglass decking.

A rigid frame with torsional resistance and more than adequate flotation will keep your dock sturdy. We use super floats by Hendren to keep flotation consistent.

There are two methods: 1.) Wet drive which uses water to jet a hole in the bottom, and the other 2.) is Dry drive, where we hammer the pilings into the ground which is usually a steel pipe piling.

Every city has different rules on whether your boat can extend passed your slip. But, Newport Beach will allow you to have your boat past your dock. Huntington and Long Beach allow 10% of the boat length to extend into the channel. Therefore, every condition varies. Contact us at info@swiftslipdocks.com for your specific situation.

The procedure to pull a dock permit is a long, difficult process which varies from city to city.  We provide the service for you at an extra cost.  However, with over 30 years of experience, we are going to help you get the dock that you wish for.  We have worked with the cities for years and know how to pull a permit in the most time efficient and effective way.  However, we cannot promise a certain time limit.  Permits can take from 2 weeks up to 18 months to pull.